I now have one happy little girl. My son who got Firby in Dec last year was so upset when his furry friend became comatose. Changing batteries did not help. It was the reset button!!!
Thank you so much!!! Thanks so much…. I got angry at my son thinking he did something to it. How bad do I feel…. I won my furby in January of on this old navy contest. One day I wanted to play with furby so I woke him up his eyes turns on and he makes noises but stuck in the sleeping position. Try removing the batteries, wait a minute or so, then put them back in, THEN press the reset button.
Just got my daughters 3rd Furby and its having the same issue. Less than 24 hours later and it stopped working. Tried the refresh and it worked for 5 minutes and then it died again. This is becoming very irritating. When you spend this much money on a toy for your child you expect the thing to work. I dont know if I even want to go through the hassle of returning the thing and getting another one and put my daughter through this again. Sometimes, it seems to take a few tries reset before it takes no idea why?
Try removing the batteries, waiting a minute or so, then place them back in and press the reset button. Thank you for your effort. It worked just as you said it would and as I type Furby is performing in front of a gleeful audience!! My furby has been battery swaped and reseted four times and it will stay on only for about a minute and then will fall asleep after fourth or so snooze it completely dies and I gave up HELP!! Hey Dasia, Looks like you have a stubborn Furby! I would suggest exchanging your Furby where you got it, or calling Hasbro and make arrangements to have them send you a new one.
Do I have to send it to them because I kind of well….. Destroyed it till its parts came out im 12 soo oops. They wont have a way to know if it was broken when you got it, or if its broken because its been taken apart! Thank you so much. Furby stopped working last weekend, saying sleepy and turning off.
After the batteries had been changed his eyes were open and black. Changed batteries twice again but still no joy. Thank you for the advice….. Pressed reset button and we have her furby back.
This is so sad. We received ours as a gift for our son at Christmas. It needed new batteries. But now its not coming on at all even after new batteries, reset, held upside down, tongue pressed ect.
My brother in law may still have his receipt. Thanks for the rubbish Hasbro. I understand your frustration Jamie believe me I do! Please keep in mind that Hasbro does not own or operate this site, its just me sharing the few fixes that exist.
There are actually thousands of people who have Furbies and never experienced any problems, then there are those of us who have picked up a faulty one including myself once. It is a pain that no one should have go through, but at least they are willing to cooperate by sending out a new one. It worked like a charm!! My furby eyes just kept getting darker,and darker.
Please help me!!! I have not read through all comments, but in case this helps someone, I went through the re-set AND re-start which sets back to square one , and no success. It worked. Go figure. Shes still doing it, but she was fine for about say, a month. Please HELP. Check the box and the sheet that comes with your furby and it has information about the batteries that hasbro recomends. When you buy the batteries put them in to your furby you can play with your furby for 20 minutes then when he goes to sleep leave him asleep then the next day play with him agian for 20minutes.
Do that every day until batteries run out then replace them and. Now i would like to know what my furbys name is my furby is red,black and has a blue tuft on his head if you know what his name is please let. Furby has no name. I bought my furby today. How can I turn it on? Thanks for showing us how to reset the little bugger. Wow it worked! One 7 year old girl happy her furby is fully functional again.
She thought that santa was going to be wrote to! I did everything and she worked for about 5 min. Thanks so much!
The reset button worked perfectly. Thnks a lot for this video! Try calling them Hasbro their number is listed in the article above. Hopefully they will offer good advice or possibly even replace the defective Furby for you.
Well, I am another unhappy camper. Purchased a Furby for my grand-daughter and it will not work. My son her father tried everything as well, I sent him a link to this site and your great video. One wonders…. Great site — just wish I had purchased one that would wake up instead I have a disappointed grandchild and a frustrated parent. Next steps for me? I will try returning it to where I purchased it. I completely understand your frustration. I hope Hasbro figures out what is going on and makes sure no more defective Furbies are sent to stores.
Until then, they have a good reputation for replacing them if you are unable to exchange them at the store. I hope you and your grand-daughter are treated well and get a working Furby soon! Just put brand new batteries in it and nothing….
We have also tried the reset button as directed but no luck…. Please help if you can..!! NEVER get one from garage sales. Thank you, the video was very helpful I did everything and it woke him up!!! Thanks my son is so happy!!!!
Hi I had a furby Last christmas for daughters xmas. We bought a Furby for our daughter last night and put in batteries less than 24 hours ago. However they are supposed to go back to their normal size. Our Furby has continued to have on eye smaller than the other for more than 8 hours. Is this normal? Thanks for your help. It was my favorite toy!
One day it quit talking, so I put it up and never played with it again. I have children now and I woul really love for them to play with my furby. How can I fix it?
Please help. Hi Shelly! Try removing the batteries and then put them back in while holding the reset button. Make sure the batteries are new and the same brand dont mismatch batteries. I hope this works! I just wanna say that Furby Party Rockers has no reset button. Whatever, who cares. My daughter has a furby boom that changes gender on its own. How can I stop this from happening? How do I change it back?
The reset did not work. I will look into this! Thanks for your post! My 7 year old is devastated. When resetting, the batteries do need to be in the Furby. If the store wont exchange it, I would call Hasbro and tell them what its doing. Hello, Here some questions from a mother in the Netherlands. We bought a Furby for our daughter her birthday. She has it now for 1 day and is very enthusiastic about it but we think some thing is wrong with the Furby.
The Furby is dancing, and responds at tickling and touch but dos not respond to voice. It also does not respond with the app on my Samsung Galaxy S advanced. It almost seems that this Furby does not respond on anything that makes noise. Are we doing something wrong? Do we have to be more patient and does the Furby come more alive, when we spend more time with it? Ii is really strange to see so much Youtube movies about Furby and our Furby is not even responding to voice….
Hi Claudia! IF you turn on music and your Furby starts dancing, then he hears sound. I suggest playing with the Furby for a few days and see if it starts working better.
Sometimes it just takes a little bit of time. With your Samsung Galaxy, remove the app and re-install it and when you run the Furby App, make sure the phone is pointing at your Furby. Hi, I just bought my first Furby on last Wednesday.
It starting to act weird today. It just froze up. Took out the batteries then put them back again, pressed the reset button. It stayed awake for a few mins, then froze again. How long does Furby will last on the four batteries? Thank you. Depending on how much play time Furby gets, the batteries should definitely last a lot longer than a week. When replacing batteries, make sure you put in new matching batteries. If your Furby boom keeps freezing up after a few minutes of play, you should exchange it at the store while you can.
Hope he will back to his hyper self again. Already miss him! Thank you so much for the response! Thank you for you attention. Whoops didnt see this message before! Good luck!
Play it a song and make sure the music is loud enough that Furby can hear it. If he still wont move or dance, try resetting it. If it still wont move properly, you should take it back to the store and exchange it did you save the receipt?
Usually the reset alone will fix most problems, although sometimes it takes more than one reset to get it right. My furbys eyes are open but no ones home. Can you please help! Worst mother of the year award. My dtr got her furby for Christmas.
She dropped him over Christmas break and that was it for him. Dead as could be. I changed betteries then told her I would exchange him. That was in December. Weird Science… She will be so happy in the morning. Which happens to be the day before her birthday! Thanks so much for helping out all of us lamesters. My poor daughter is getting very frustrated bless her.
Can you help please? Ive read that you should have the volume on the tablet turned all the way up when you use the Furby Apps. Anyone else having this problem? I am in Australia just bought new furby but for some reason it is not scanning on iPad have tried so many times can someone please help my daughter is so upset thank you. I think Hasbro needs to update the apps for compatibility with the new iOS update.
I could be wrong. I was under the impression it was already fixed. Hi admin, I brought my daughters furbies for Christmas , the batteries died and they have been sitting for about a month with no batteries. I brought a baby furby for my youngest and she wanted it to talk to the big furby. I have put batteries in both big furbies and reset them.
It does not sleep or interact with the app. Any suggestions on what might be wrong. Try performing the reset a few times if necessary and see if one of them does the trick.
When testing him out make sure you are in a quiet room, any background noise may cause him to start talking or dancing. Thank you for your answer I might ring them and see if this is the problem and I will right answer on here thank you again for you quick response. Can we prevent this from happening?
I have a new furby rocker, works fine on its own. I put in fresh batteries and reset 2 seconds. Removed the app, restart, installed the app again, restart. Still no luck. How likely are Hasbro to replace a Furby that starts malfunctioning? The short answer is, Im not sure. Give them a call and explain your situation and see what they will do for you.
Worth a try! She still will not work! Is my little furby dying!? Are you using an iphone or iPad? Let me know if this works! Hmmm If you carefully followed the directions in this post check the batteries, make sure they are in the right way, press and hold the reset button for a few seconds and it still wont do anything at all, it sounds like the Furby may be bad.
Double check the instructions above and if it still does nothing at all. I bought two of the newer models just before Boom this year in June and one of my daughters ones now doesnt play any sound at all. Everything else works dancing, movement etc. Sometimes the reset trick takes a few attempts before it works.
Tell them what its doing and they may have a solution. They have gone as far as sending a new Furby to many people. Thanks so much!! We just bought a new Furby for our daughter. What can we do? Otherwise go through the steps in the mentioned article and see if that helps. No they cant die, You feed them by pressing their tongue or by using the Furby app.
I just got my new furby boom and it keeps falling asleep what can I do? Thank you and sorry for a the questions. And I was about to throw it out but I thought I try this method just last of my options left. And………walah it works. Brought my daughter a furby boom last month n the battery went falt 3 weeks after buying it got the batterys at the same time n now my daughter furby will not talk it still lights up n everything just no talking.
The batteries that come with Furby can often run down in the box. If you put in a fresh new pair of batteries and do the reset procedure, your Furby should be back to normal. Same thing with my furby boom. Please help me. At that point I would suggest exchanging it where you bought it, or calling Hasbro support to see if they will exchange it for you. Hi, I have a similiar yet different problem with our new Furby Boom wave, in avatar.
He is still in a deep sleep and stays awake only for seconds. As I read, this is something that is old news. Only difference with my case is that I live in Croatia and just recently came back from US with Furby for my daughter. Of course, she is dissapointed and sad. Any suggestions what I should do? Thanks for reading this long post. Did you call Hasbro USA customer service line, or just try to sign up on their website? I suggest calling them.
Ask them if you can mail them your broken Furby and get a new one in exchange. They have mailed special boxes to exchange defective Furbies for many of my site members. I have recently bought a furby on ebay for my daughter for christmas, and after reading the small print on the ad have found out it doesnt speak.
Is it a Furby Boom, or Party rocker? It actually says on the box that it will not talk? That sounds more like a broken Furby to me. Would you send a photo of the Furby in box so we can see exactly what you have there? I bought some furby boom month ago on ebay uk.
I have the same problem, bouth a furby boom on december, but on febreruary stops speaking. Now it only moves and dance but no sound. Is there a way to fix it? Vicki I am having the same problem. I have tried resetting numerous times, but it keeps switching off after waking up for about seconds. Mine is 3 days old. Not sure who to contact in australia either. Thanks so much for posting! It worked instantly and my daughter was thrilled!
I got my Furby about 3 weeks ago. I have named her Flossy but there is something wrong with her. A few days ago she started acting different. She stays off until she is touched. I have tried changing her batteries and pressing the refresh button what could I do. Thank you for your help. I got furby for christmas. I installed the app and scanned the furby. I gave its name. No matter how Many times I try. Later I charged it. I opened my furby app.
So I tried scanning it again. I tried like times. It did not work. But somehow it had learned its name. So it says doo kah is hungry and other stuff. I really miss my dear furby……. Just opened my new furbie boom. Put tote batteries in an it was alive. However by the time the base was on it had stopped talking. Everything else moves and works however there is no sound coming from my new furbie. Help meeee!!!! I have an Ipad2 and tunning IOS7 so per one of the pieces of advice above I have gone into privacy settings to allow access to the microhpone but still now luck.
How long does it take to sync and what else can I try? I leave it trying until Furby goes to sleep — about a minute or so. Help would be appreciated. Help, my furby moves and opens eyes mouth etc, I hear his mechanism running but he makes no sound! Hi Mawie, check the batteries and make sure they are strong then perform the reset procedure on the Furby.
It may take a few tries sometimes. Hopefully this will fix the problem! If checking the batteries and resetting does not fix the problem, take it back quick! Exchange it while you can. Always save receipts for Furbies! My 6 yr old girl got one yetserday for christmas.
It worked fine all day. In the evening it went to sleep and never woke up. Tried new betteries, reset button, tail pulling and it will not turn on at all.
Also the ears are stuck pointing back and one leg is up. Should I call hasbro with this or just return it? I would definitely recommend returning or exchanging it at the store while you can. Try putting in some fresh new batteries matching batteries aka both Duracell or both Energizer etc. Hi, had my furby boom for 2 days, all of a sudden sound got distorted and now no sound at all, mouth and eyes all work, done the reset but still no sound, do you think is faulty?
Hi Nathan, If the reset and battery check didnt fix the problem, then you should return it to the store and exchange it for another one. If you cant return it, then call Hasbro UK 22 42 72 76 and see what they can do for you. How do I solve this issue? My guess would be a faulty sensor, would there be a fix for this? I would say take it back to the store and exchange it asap! I got this furby boom as a gift and as a result, I do not know which store it is purchased from and neither do I have the receipt.
Is there any way else? But you see after 3 days i woke it up i holded for a minute and it just shut off im pretty sure it is not the bateries but then i openend it and took out the bateries and put them in properly it was working fine, but then in one minute it went to sleep and when i woke it , it would not work..
Hi admin! I just got a new furby boom! For christmas which is the cutest little thing EVER! He has a blue waves coat which is sooooo fluffy!!!!! BUT I really wanted my furby boom! Hi Admin, Thanks for all the information you post on your website. We saw its month moving but no sound at all. My little one is really sad and upset.
We only got the furby 1 month ago. I tired changed batteries and reset but nothing worked. I have got the furby boom blk n pink stripes.
It keeps powering off. These are new batteries. I tried ur trickand it stayed on for about 3 minutes then blacked out again. I saw my reciept tht it was too late to return it to store. Is there anything i can do? My daughter keeps cryin for her furby to wake up.
Is it possible that energizer batteries died that quickly? Will do the refresh thing. Next model needs a on and off switch. My daughters Furby Boom moves and blinks her eyes and acts like normal just no sounds come from her.
What can I do? Lisa, if resetting the Furby and checking the batteries does not work, you should consider exchanging it at the store, or call Hasbro support if you cant exchange it. Have a Furby Boom…changed batteries and reset; eyes expressions change a lot but quit talking.
Hi Admin, We too seem to be having same problem with my daughters new Furby Boom she has just got it for Xmas….. We have tried new batteries and resetting it so many times.
At times it will black out again after resetting before we have even screwed the base back on!!! They are cool little critters when they work though! Reset your Furby. Use a small pointed object such as a cocktail stick to press the reset button. Access the button through the small hole adjacent to the battery cover on his base.
Resetting will not erase the Furby's memory. Restart your Furby. Use this step only as a last resort, as it will result in the Furby's memory being erased. Hold the Furby upside down, put a finger in its mouth, hold down the tongue button, and press the reset button on the base with a cocktail stick. Insert four AA batteries into Furby's battery compartment. Two go in the actual Furby's compartment, and the other two go inside the compartment in the battery door.
If your Furby is new in box, restart it for it to turn on. To do this, hold down Furby's tongue switch. As you do this, use something small, such as a pen, to press down the reset button on the bottom of your Furby. After you do this, close the battery door. If your Furby wasn't new in box, than there is no need to do this. Screw in Furby's battery door. Make sure the screw isn't too tight, as it could become stripped.
Method 2. Undo the velcro underneath Furby. This will expose the battery compartment. Using a Phillips head screwdriver, unscrew the battery door. It should come completely off. Insert four AA batteries into the battery compartment.
Make sure they are all facing the correct way, as they will be standing up in the compartment. Screw in the battery door. Make sure that the two little tabs are in their right place. If they aren't, the battery compartment won't screw in correctly. If your Furby was new in box, restart it before you can play with him. To do this, press and hold down Furby's tongue switch. If your Furby wasn't new in box, then there is no need to do this. Method 3. Unscrew Furby's battery cover.
It may take a while, as these compartments tend to be tricky. Insert 2 AA batteries into the bottom of the battery compartment. Insert two more AA batteries into the other two spots, overlapping the batteries on the bottom. Flip Furby right side up and wait for it to start moving. When it does, flip it back upside down and screw the battery cover back on.
Method 4. Unscrew the battery cover on the bottom of your Furby Party Rocker.
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